Frequently Asked Questions

How long does it take to process my order?

Most orders are handcrafted and ready to ship within 2–3 business days. During the holiday season or periods of high demand, processing may take a little longer. You’ll receive email updates as your order moves through each stage.

Can I update my shipping information after placing an order?

Yes! If your order hasn’t been packed yet, we can update your shipping address. Please contact us as soon as possible with your order details so we can make the change in time.

How much is shipping?

We offer flat-rate shipping of $5.95 anywhere in the U.S. — no matter how many magnets you order!

How long does shipping take?

We ship most orders via USPS. Delivery usually takes:

  • 2–5 business days within the continental U.S.
  • Up to 7 business days for Alaska and Hawaii.

Need your order sooner? Contact us to see if we can expedite your shipment.

Do you offer international shipping?

At this time, Shine Bright Magnets ships within the United States only, but we hope to expand soon!

Do you accept bulk or wholesale orders?

Yes! If you’re interested in bulk or wholesale orders, please contact us with your request and we’ll be happy to provide more details.

What is your return and refund policy?

Because each magnet is custom-made and personalized, we’re unable to accept returns or offer refunds once your order has been printed.

However, your satisfaction matters deeply to us. If your item arrives damaged, defective, or with an error on our end, please contact us within 7 days of delivery with photos of the issue. We’ll gladly replace or remake your order at no additional cost.